We’ve compiled a list of the most common queries. Please refer to our contact details if you require further information.
My parcel hasn’t arrived.
Please refer to the Delivery page.
How do I make a return?
Please visit the Delivery/Returns page.
How do I know what size to order?
Please use your standard shoe size as a guide. There is a size conversion on the Size Guide page if your shoes are sizes Eur or USA.
Do you make larger sizes?
Our current size range is 6-13 (UK) with half sizes.
What are the shoes made from?
Thomas Partridge shoes are crafted from leather upper and super soft leather linings, from a traceable source. Please refer to individual product descriptions.