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We’ve compiled a list of the most common queries.  Please refer to our contact details if you require further information.


My parcel hasn’t arrived.

Please refer to the Delivery page.


How do I make a return?

Please visit the Delivery/Returns page.


How do I know what size to order?

Please use your standard shoe size as a guide. There is a size conversion on the Size Guide page if your shoes are sizes Eur or USA.


Do you make larger sizes?

Our current size range is 6-13 (UK) with half sizes.


What are the shoes made from?

Thomas Partridge shoes are crafted from leather upper  and super soft leather linings, from a traceable source.  Please refer to individual product descriptions.


Do you sell ladies shoes?

Not yet!